Better outcomes through better kidney patient education

Interwell Learning provides the only reimbursable* kidney disease education (KDE) series for patients that combines bilingual video content, one-on-one sessions with a clinical educator, printed materials, and more—all proven to deliver better outcomes.

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Expect more results

Our KDE series, designed for chronic kidney disease (CKD) stage 4, improves patient engagement leading to fewer patient no-shows, improved patient satisfaction, and better patient outcomes.

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138%

increase in home dialysis starts

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35%

decrease in central venous catheter (CVC) starts

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24%

increase in dialysis starts outside the hospital

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98%

“excellent” rating for patient satisfaction

Designed to empower patients

Packaged in an easy-to-implement, easy-to-deliver format, the CKD stage 4 series is composed of six unique workshops designed to help patients make more informed decisions about their health, their care, and their treatment options.

Meeting patient and practice needs

You need a turnkey education solution to help save time and resources. Interwell Learning is designed by nephrologists who understand what your patients and practice need.

Unique workshops

designed specifically for CKD stage 4

Training and support

to help teams deliver this program successfully

Increased revenue

through eligible KDE billable service benefits*

How the program works

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Program overview

The program offers support and guidance to patients, while facilitating an open dialogue about options for renal replacement therapy, including transplantation and home dialysis.

About the workshop

Each workshop includes take-home materials, a video, and a one-on-one session with a clinical educator. Videos and printed materials are available in English and Spanish.

Workshop format

  1. 1

    Nurse provides a brief introduction on the specific topic.

  2. 2

    Patient views an educational video on a specific topic.

  3. 3

    Clinical educator meets with patient for 15-20 minutes to review materials, answer questions, set goals, and develop an action plan.

  4. 4

    Patient receives printed educational materials to take home and an action plan pertaining to the topic.

Why it works

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    The program delivers the consistency and personalization patients need by blending a variety of teaching and learning concepts.

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    The workshop format ensures that patients are getting ongoing, clinician-directed education throughout their journey.

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    One-on-one interactions allow workshops to be tailored to each patient’s individual needs and education level.

What other providers are saying

“Previously, we educated our patients about chronic kidney disease without using videos, and it was less effective and time-consuming without the provider's note-completion smart phrases. With the help of Interwell's Provider team and Acumen, we run a more robust program with Interwell Learning while adding revenue to our practice by billing for CKD education.”

-Brad Carter, MD

Kidney Specialists of Central Oklahoma

"Metrolina Nephrology implemented Raenali education, now Interwell Learning, in early 2022 and it has been well received by our patients. The patients especially love how easy the information is to understand and how the topics are broken down into six classes. They also love the fact that they have something tangible to take home for further review and to share with their families. We have had many patients come for one class and immediately ask when they could come back for more. We started the program with two designated educators and have expanded to the point that classes are led by our advanced practitioners."

-Jan Fincher, Director, Value-Based Care Operations

Metrolina Nephrology Associates, PA

“Eastern Nephrology has been using Raenali, now Interwell Learning, since early 2022, and we are extremely pleased with our patient’s response to this education platform. Our advanced practitioners deliver the education and ensure all patients have educational opportunities. This program has standardized our KDE with an appropriate literacy level that is engaging for our patients and their families, further empowering them to participate more actively in their care. We also use it as an onboarding educational tool for all new employees. This has been a tremendous success and our staff now have a deeper understanding of the kidneys and the challenges kidney disease presents to our patients.”

-David Fisher, Chief Executive Officer

Eastern Nephrology Associates, PLLC

Take the next step

Take the next step

See how Interwell Learning, available to Interwell Provider Network aligned practices, can help you achieve better outcomes, improve patient satisfaction, and increase practice revenue.

*This program was developed in conformance with Medicare’s KDE reimbursement guidelines. Practices subscribe to Interwell Learning and bill Medicare directly based on the KDE benefit guidelines.

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